The 6 Best Computer Support and Services in Melbourne

In an increasingly digital world, having reliable computer support and services is essential for both individuals and businesses. Melbourne boasts a diverse range of professionals and companies offering top-notch assistance to keep your technology running smoothly. Whether you’re dealing with a hardware malfunction, seeking assistance with data recovery, or simply need IT consultation to optimize your operations, this guide will introduce you to the 6 best options in Melbourne. From affordability to expertise, there are several considerations to keep in mind when choosing the right provider for your needs. Below, we outline some of the key services typically offered and factors to consider when seeking the best computer support in Melbourne.

Hardware Repairs: Fixing issues with desktops, laptops, monitors, and other devices. Price range: $50–$300 depending on the complexity of the repair.
Software Installation and Troubleshooting: Assistance with installing, updating, and resolving software issues. Price range: $40–$150 per session.
Data Recovery: Recovering lost or deleted files from hard drives, SSDs, or other storage devices. Price range: $100–$500 based on the data size and recovery difficulty.
Virus and Malware Removal: Cleaning and securing devices from malicious software. Price range: $50–$200 depending on the severity of the infection.
Network Setup and Troubleshooting: Setting up or fixing internet connections and Wi-Fi networks. Price range: $70–$250.
IT Consulting: Strategic advice for businesses on system upgrades, security, and IT infrastructure. Price range: $100–$500 per consultation.
Cloud Services: Assistance with migrating to and managing cloud-based solutions. Price range: $150–$600 depending on the scope of the service.
Custom PC Building: Designing and assembling computers tailored to specific needs, such as gaming or professional use. Price range: $100–$400 for assembly, excluding hardware costs.
Remote Support: Virtual assistance for troubleshooting and resolving issues without an on-site visit. Price range: $30–$100 per session.
Maintenance Plans: Regular check-ups and updates to keep systems running efficiently. Price range: $20–$150/month depending on the scope of the plan.

1. Axiom IT
2. Intuitive IT
3. Byteway

4. Borderless Solutions
5. Complete PC Solutions
6. Vcloud Support

Number of companies

276

Verified reviews

4,98

Average rating

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1. Axiom IT

★ ★ ★ ★ ★ 5,0/5

Level 16/1 Nicholson St, 3002, East Melbourne

Computer support and services

Why we chose them

Axiom IT stands out as a trusted managed service provider based in Melbourne, offering tailored IT solutions for small businesses across Australia. Specializing in computer support and services, the company is dedicated to simplifying technology to empower businesses. Their flagship AxiomCLOUD kiosk provides a fixed-price, full-service IT management platform that includes device security, staff onboarding, patch management, and mobile device management. With a strong emphasis on customer service, their Australia-based helpdesk consistently delivers fast and efficient support, as reflected in glowing client testimonials. The team ensures businesses are equipped with secure, up-to-date technology solutions to enhance productivity and streamline operations.

Committed to fostering hybrid workplaces, the company provides comprehensive managed IT services that include Microsoft 365 consulting, secure data access and sharing, and governance preferences tailored to each business’s needs. They also focus on staff training through their learning platform, helping employees maximize efficiency with modern tools. With a proactive approach to device lifecycle management and a no-nonsense, plain-English communication style, the company partners with clients to achieve their goals while eliminating IT burdens. Their dedication to security, innovation, and personalized service makes them a reliable partner for businesses looking to thrive in a digital-first world.

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2. Intuitive IT

★ ★ ★ ★ ★ 4,9/5

Level 18/1 Nicholson St, 3002, East Melbourne

Computer support and services

Why we chose them

Intuitive IT is a Melbourne-based Managed Service Provider (MSP) specializing in IT strategy, helpdesk support, web design, and development services tailored for businesses across Australia. Their primary goal is to ensure customer satisfaction by delivering stable and secure technology solutions, allowing companies to focus on growth and operations without worrying about IT challenges. Offering a wide range of services such as managed IT support, infrastructure management, business automation, cybersecurity, and cloud computing, the company provides comprehensive solutions to optimize costs, enhance productivity, and mitigate risks. Their team, entirely based in Melbourne, prides itself on providing responsive support and practical advice, ensuring peace of mind for clients through cutting-edge technology and unmatched customer service.

The company stands out for its focus on innovation and efficiency, offering services like business intelligence, device procurement, Microsoft 365 migrations, Zoom Phone/VoIP solutions, and intuitive workplace tools to drive organizational success. Their expertise extends to app development, data-driven optimization, compliance and governance, and web solutions, supporting businesses in creating robust digital infrastructures and seamless workflows. With a cloud-first strategy and in-house development capabilities, they provide scalable IT solutions that adapt to changing business needs, delivering measurable results that foster growth and security. By choosing this MSP, businesses gain a trusted partner dedicated to transforming operations and helping them achieve their strategic objectives.

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3. Byteway

★ ★ ★ ★ ★ 5,0/5

Level 1/206 Lorimer St, 3207, Port Melbourne

Computer support and services

Why we chose them

Byteway stands out as a comprehensive technology partner, offering businesses a full-fledged IT department for a flat monthly fee. From managed IT services and cloud backup solutions to cybersecurity protection and IT support, this company provides tailored solutions to streamline operations and enhance efficiency. Its expertise spans across various industries, ensuring businesses can focus on their core activities without being bogged down by ICT challenges. By integrating cutting-edge technologies and proactive strategies, Byteway ensures optimal performance and reliable service delivery for its clients.

In addition to its IT services, Byteway offers a suite of telecommunications solutions, including 4G and 5G mobile plans, cloud-hosted PBX, and SIP systems, designed to enhance connectivity and communication for businesses. The company also extends its support to digital marketing services, Kyocera printers, and CCTV camera solutions, making it a one-stop shop for all ICT and operational needs. With over 25 years of experience, Byteway is trusted for its business-savvy approach, plain-language communication, and commitment to delivering top-notch customer satisfaction.

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4. Borderless Solutions

★ ★ ★ ★ ★ 5,0/5

Ground Floor/470 St Kilda Rd, 3004, Melbourne

Computer support and services

Why we chose them

Borderless Solutions stands out as Melbourne’s go-to provider for reliable internet, communication, and home entertainment solutions. Specializing in the professional installation of Starlink satellite systems, NBN, antennas, WiFi, mobile boosters, and home theatre systems, they ensure seamless connectivity across all Melbourne suburbs. Their team of licensed and insured technicians brings years of expertise and a meticulous approach to every project, delivering tailored solutions that meet the unique needs of their customers. With a reputation for same-day service and a commitment to customer satisfaction, they have earned a 5-star rating from a growing base of over 1,000 happy customers.

Known for their expert connectivity and entertainment solutions, the company also offers services such as CCTV and alarm installation and servicing. Their certified technicians stay up-to-date with the latest technologies to provide professional and courteous service that exceeds expectations. Trusted by thousands, they prioritize clear communication, exceptional after-sales support, and guaranteed workmanship. Whether enhancing home entertainment systems or boosting internet connectivity, they are dedicated to connecting Melbourne’s digital world with unmatched reliability and professionalism.

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5. Complete PC Solutions

★ ★ ★ ★ ★ 5,0/5

Level 3/3 Bowen Cres, 3004, Melbourne

Computer support and services
Computer hardware manufacturer
Web hosting company

Why we chose them

Complete PC Solutions stands out as a trusted provider of comprehensive IT services tailored to meet the diverse needs of businesses across Australia. Specializing in business IT support, managed IT solutions, and on-demand IT support, the company ensures that clients can seamlessly navigate the complexities of modern technology. Their expertise extends to offering cloud services, including cloud backup, hosted VoIP phone systems, and Microsoft Office 365, as well as robust web services like website design and hosting. With a strong emphasis on delivering reliable and efficient solutions, they empower businesses to achieve their goals through customized IT strategies designed to enhance productivity and growth.

In addition to IT services, the company excels as a computer hardware manufacturer, providing hardware and licensing solutions that are crucial for maintaining smooth business operations. As a Microsoft SPLA Licensing partner, they cater to software needs while also offering specialized tools like MailGuard for enhanced cybersecurity. Their client-centric approach is evident through their successful collaborations, such as upgrading office systems and implementing modern software solutions. With a presence in major Australian cities, they serve as a one-stop solution for businesses seeking dependable IT support and cutting-edge technology to stay ahead in a competitive marketplace.

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6. Vcloud Support

★ ★ ★ ★ ★ 5,0/5

17/31 Queen St, 3000, Melbourne

Computer support and services

Why we chose them

vCloud Support stands out as a comprehensive IT solutions provider, offering a wide range of services tailored to meet the needs of businesses of all sizes and industries. With a focus on global IT support and managed services, the company specializes in optimizing computer networks, infrastructure, and cloud platforms. Their innovative approach includes per-user managed services, ensuring cost-effective solutions that cover multiple devices without additional charges. From remote access support to 24/7 worldwide assistance, they guarantee swift issue resolution, often resolving problems in under five minutes for free. Their expertise extends to specialized services like law firm management, business continuity, and security solutions, making them a versatile partner for any IT need.

What sets the company apart is its commitment to delivering customized cloud computing platforms that provide businesses with the freedom to work from anywhere. Their team of seasoned technical experts, boasting over 30 years of experience, ensures seamless integration and maintenance of IT systems. They prioritize clear communication, avoiding jargon to simplify IT management for their clients. Additionally, their dedication to follow-ups and monthly reviews demonstrates a proactive approach to maintaining client satisfaction. Whether it’s hosting, PBX systems, or security enhancements, the company takes IT support to new levels with solutions designed to empower businesses worldwide.